Privacy Policy

Effective Date: July 21, 2026

National Sign Display MFS Inc. ("National Sign Display," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through nationalsigndisplay.com (the "Site"), how we use and share it, and the choices and rights available to you. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name, company name, billing and shipping address, email address, and phone number
• Account login credentials, when you register for an account
• Order details, including products purchased, order history, and wish list items
• Payment information you submit directly through our checkout, which may include credit or debit card number, expiration date, and security code, and/or your selection of Cash on Delivery as a payment method
• Communications you send us, such as inquiries through our Contact Us form, phone calls, or emails
• Information you submit when subscribing to our newsletter

Information collected automatically:

• IP address, browser type, device type, operating system, and referring/exit pages
• Pages viewed, products browsed, items added to cart, and time spent on the Site
• Information collected through cookies, tags, and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders, and communicate with you about them
• Create and manage your account, order history, and wish list
• Respond to customer service requests, questions, and support needs
• Send order confirmations, shipping updates, invoices, and administrative notices
• Send marketing emails and newsletters, where you have opted in, and administer promotions
• Improve our Site, products, and customer experience, including through analytics
• Detect, investigate, and prevent fraud, unauthorized transactions, and other illegal activity
• Comply with legal, tax, and regulatory obligations

3. Cookies and Tracking Technologies

Like most e-commerce websites, we use cookies and similar technologies (such as pixels and tags) to operate the Site, remember your cart and preferences, and understand how visitors use the Site. This includes the use of Google Tag Manager and related Google tools, which may set cookies to collect analytics data such as pages visited and general usage patterns.

You can control cookies through your browser settings, including blocking or deleting cookies. Please note that disabling cookies may affect the functionality of the Site, including your ability to use the shopping cart or stay logged into your account. We do not currently respond to "Do Not Track" browser signals, as no uniform industry standard has been adopted.

4. How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes. We may share information with:

• Service providers who perform functions on our behalf, such as order fulfillment, shipping and freight carriers, website hosting, IT support, email/newsletter delivery, and analytics providers. These providers are only permitted to use your information to perform services for us.
• Shipping carriers (e.g., UPS, FedEx, USPS, or freight carriers), who receive the shipping information necessary to deliver your order.
• Legal and safety authorities, where required to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of National Sign Display, our customers, or others.
• Successors, in connection with a merger, acquisition, financing, or sale of company assets, subject to standard confidentiality arrangements.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your order history and account, complying with tax, accounting, and legal obligations, resolving disputes, and enforcing our agreements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information, including payment card details submitted at checkout, from unauthorized access, use, disclosure, alteration, or destruction. Access to payment and account information is restricted to authorized personnel who need it to process your order. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

• Marketing emails: You may unsubscribe from promotional emails and our newsletter at any time by clicking the "unsubscribe" link included in each email, or by contacting us directly. You will continue to receive transactional emails related to your orders even after opting out of marketing.
• Account information: You may review, update, or correct your account details, order history, and saved addresses at any time by logging into "My Account."
• Cookies: You may manage or disable cookies through your browser settings as described in Section 3.
• Account deletion: You may request that we delete your account and associated personal information, subject to our right to retain certain records as required by law (for example, completed order and tax records).

To exercise any of these choices, contact us using the information in Section 12.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right, subject to certain exceptions, to: (a) request disclosure of the categories and specific pieces of personal information we have collected about you; (b) request deletion of personal information we have collected from you; (c) request correction of inaccurate personal information; (d) opt out of the "sale" or "sharing" of personal information (we do not sell or share personal information for cross-context behavioral advertising); and (e) not receive discriminatory treatment for exercising your privacy rights. To submit a request, contact us using the information in Section 12. We may need to verify your identity before completing your request.

9. Other U.S. State Privacy Rights

Depending on your state of residence, you may have additional rights under state privacy laws (such as those in Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy statutes), including rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising. To exercise these rights, please contact us using the information in Section 12.

10. International Visitors

Our Site is hosted in the United States and is intended primarily for customers located in the United States. If you access the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country. By using the Site, you consent to this transfer, storage, and processing.

11. Children's Privacy

The Site is not directed to, and we do not knowingly collect personal information from, children under the age of 13 (or the applicable age of digital consent in your jurisdiction). If we learn that we have inadvertently collected personal information from a child without verified parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us using the details in Section 12.

12. Third-Party Links

The Site may contain links to third-party websites, including social media platforms and vendor or manufacturer sites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

National Sign Display MFS Inc.
9950 Bell Ranch Drive, Suite 101
Santa Fe Springs, CA 90670
Phone: 800-888-3228
Email: sales@nsdinfo.com